Tag Archives: Project Management

Problems with Memory and Instructional Design

26 Mar

The other week I took a one day project management course that finished with an exam at the end of the day. The course was very intensive. We covered approximately one-hundred pages of content that contained several different project management theories and methods. Then we were tested on the content in a multiple-choice exam which learners were required to correctly answer 75% of the questions in order to complete the course.

I’ll start by saying that I really enjoyed the course and the instructor was excellent. However, I did have a problem with the instructional design of the course, in that it stifled rather than facilitated learning.

First, the requirement to pass the exam meant that the instructor had to cover everything that would be on the exam. This left little time for class discussion and instead resulted in the instructor lecturing the class for the majority of the day. Although I found the instructor engaging, a lecture format and only one group activity over a six-hour period did not produce a great learning experience.

Second, as a learner, my main concern throughout the day was to pass the exam. A pass would measure the success of me as a learner. So with the lecture format of the class, I needed to absorb as much information as possible and hopefully be able to draw on my memory during the exam.

Learners and memory is explored in chapter 4 of Julie Dirksen’s excellent book Design For How People Learn. Dirksen writes that “memory relies on encoding and retrieval, so learning designers need to think about how the material gets into long-term memory, and also what the learner can do to retrieve it later.” Another great example of the problem of memory and learning can be found in this video by Charles Jennings: http://www.youtube.com/watch?v=t6WX11iqmg0

For me, six hours of lecturing and one group activity did not create the best opportunity for memory encoding and retrieval. While I passed the exam, to achieve the best possible result, I needed to make connections and forge links between the instructor’s examples and the best practices outlined in the content.

So what instructional design choices would you have made in this circumstance? The instructor had a set number of hours to cover a vast amount of content. This content had to be covered because the learners were tested on it in an exam that they needed to pass in order to complete the course.

After speaking to some coworkers, we all agreed that the problem with the course was the exam. But what to do about the exam? The exam measured the success of the learner. You simply couldn’t remove the exam!

Or could you? So the first thing I would do is not remove the exam from the course, but remove the exam from the day. Instead I would place the exam online, allow learners a week to logon and complete the course. This would free up more time for learning activities during the day as well as allow for reflection.

The relationship between Instructional Design and Project Management

16 Feb

Recently, I have been managing some medium size projects. I’ve learnt a lot from the process, especially about the kind of skills that a project manager needs to be successful. I’m thinking in particular about organization, communication, team-building, and also problem-solving skills.

Interestingly these same skills are applicable to the work of an instructional designer. As instructional designers, many of us work on projects, under a project manager. Yet, the actual work we do, as instructional designers, often are mini-projects themselves.

Whether we follow the ADDIE model or Gagne’s Nine Events, as instructional designers we need to organize meetings and content, we need to communicate ideas and concepts, we need to build relationships with SMEs, and we have to problem-solve the ultimate question “how can we train this?”

An excellent resource for understanding the relationship between project management and instructional design is Brigham Young University’s Project Management for Instructional Designers. Check out the website here: Project Management for Instructional Designers

Lessons learnt while project managing a keynote presentation

26 Oct

It’s been a few weeks since I have blogged, but I’ve been busy project managing the delivery of a keynote presentation on virtual meetings.

By project managing, I mean organizing and re-organizing, arranging and re-arranging, scheduling and re-scheduling everything and anything from meetings, people, and places. Ultimately the process has been one of collaboration with a diverse collective of people (internal/external co-workers/clients) to achieve a single goal – the delivery of an 1 1/2 hour presentation on virtual meetings.

So what have I learnt from the experience? First, when working with a diverse group you need structure. Whether that is organizing a weekly catch-up meeting or simply sending out an agenda on the Wednesday before the meeting – structure means everyone gets the information at the same time and at the same place. Second, you need transparency. With a diverse group the process can become muddy – people going off in different directions, developing new ideas, having separate conversations. But creating a transparent process can help eliminate some of the confusion. For me, that transparent process meant storing all the different elements of the presentation in one powerpoint slide deck. All the work that people did on their own ended up in the slide deck (which was versioned). That way everyone on the project could see how the presentation was developing, from the areas that kept changing to the areas that needed work.

So, how did the presentation go? Well, it’s next week and I’m looking forward to it. By project managing the development of the presentation I’ve become very close to the content, but as the walk-throughs and dry-runs have proved, the presentation should engage the audience, generate some laughs, make people think, and demonstrate how a diverse group can collaboratively deliver a single goal.