When disaster strikes: The ultimate test of transfer-of-learning techniques

20 Nov

Yesterday disaster struck Surrey Memorial Hospital (SMH) as water flooded the Emergency Department. What happened just after 8am on Monday morning had particular pertinency to me. For the past month I have been working with a great team on developing training on Vocera communication devices for staff in the Emergency Department at SMH. This week we entered our second week of Vocera “go-live” project implementation. The flood not only shut down the Emergency Department, but has put our “go-live” plans on hold.

Although naturally I feel a little washed out (sorry for the pun!) by the disaster, the flood became the ultimate test of the transfer-of-learning techniques that we devised for training. Not only was the impending disaster (“Code Orange”) announced on the Vocera device as instructed in class, but in the photographs that I’ve seen in the press, staff were wearing their Vocera devices as instructed (approximately 6 inches below the chin).

Photograph from Vancouver Sun


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